Online Puja Shopping Delivery Policy

The estimated delivery time

Sellers generally procure and ship the items within four working days , and  product will be delivered within 4 -5 working days  (excluding public holidays and Sundays).

Estimated delivery time depends on the following factors:

• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the order shipped to and location of the Seller.

Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

Why does the delivery date not correspond to the delivery timeline of  working days?

It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and certain holidays and this is factored in to the delivery dates.

Why does the estimated delivery time vary for each seller?

Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time to deliver in your location.

Seller does not/cannot ship to my area. Why?

Whether your location can be serviced or not depends on

• Whether the Seller ships to your location
• Legal restrictions, if any, in shipping particular products to your location
• The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.